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Tell us a little about your home and water needs and we’ll be in touch to help.
No obligation. No pressure.FREQUENTLY ASKED QUESTIONS
Whole-Home Filtration Help Centre
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The Pristine 3-Stage whole-home system is designed to reduce chlorine, sediment, heavy metals, limescale, and common everyday contaminants found in Australian town water.
Using high-capacity carbon media and advanced filtration accuracy down to 1 micron, it improves water quality across every tap while supporting taste, clarity, and long-term system performance.
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Yes. The 3-Stage system is specifically engineered for town water supplies and typical Australian water conditions.
It is designed to operate within standard residential pressure ranges and flow rates, making it suitable for most homes connected to mains water.
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No. The system uses full-sized 20-inch filters and advanced internal design to maintain strong water flow throughout the home.
With operating flow rates of approximately 50–60 litres per minute, the system delivers filtration without noticeably reducing everyday water pressure.
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For optimal performance and water quality, we recommend replacing the 3-Stage whole-home filters every 12 months.
While the filters are designed for extended lifespan, annual replacement helps ensure consistent filtration, protects internal components, and maintains overall system efficiency.
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Yes. The 3-Stage whole-home system is designed to be installed by a licensed plumber.
The system is supplied ready for installation, and professional fitting ensures correct placement, optimal performance, and long-term reliability.
Trusted by Australian
homes.
Real results from Australian homes, with premium systems designed for cleaner water and long-term confidence.
In areas known for poor water quality — the difference is immediate.
Built with WaterMark certified components.
Australian owned and operated.
5 year manufacturing warranty included.